The customer contacts your business
Customers reach your business through phone, WhatsApp, Instagram, Facebook or other supported communication channels.
QIH HUB AI answers calls, communicates with customers, manages AI Phone, WhatsApp, Instagram, Messenger and email, books appointments, handles reservations and orders, and supports your customer communication around the clock.
Discover how AI-powered telephone reception, multichannel customer communication, appointment management and digital operations work together to support and grow your business.
QIH HUB AI Digital Reception can be configured to manage supported customer interactions in one unified operational environment, whether customers call, message, email or contact your business online.
Channel availability depends on the relevant platform's API access, technical capabilities and the required business permissions and authorisations.
QIH HUB AI Digital Reception can perform different customer service tasks for different industries. Select a business scenario and see how QIH AI handles the customer conversation, completes the required action and records the result in your CRM.
QIH AI Digital Reception handles the initial customer request, collects the required general information and can manage the appointment booking workflow through a connected calendar system.
QIH HUB AI is an AI-powered customer communication and business operations platform developed by Quantum Intelligence Hub. It is designed to bring customer requests from phone calls, messaging, social media, email, websites and connected business systems into one unified AI Digital Reception environment.
The system is configured separately for each business. Your products, services, prices, opening hours, customer scenarios, business information and operational rules can be defined within the AI environment. This allows QIH HUB AI to respond through supported channels and initiate the appropriate workflow.
Whether the customer needs information, an appointment, a reservation, an order, sales support or customer service, the AI Digital Reception can be configured to manage the conversation and transfer the outcome to the relevant business workflow or CRM when a compatible integration is available.
QIH HUB AI Digital Reception handles customer enquiries from phone and supported digital channels 24/7, understands what the customer needs and can automatically complete defined business workflows.
Customers reach your business through phone, WhatsApp, Instagram, Facebook or other supported communication channels.
Using your business-specific information, QIH AI understands the customer request, answers questions and identifies the appropriate next action.
The AI can book an appointment, take a reservation or order, provide information, create a lead or hand the conversation over to your team when required.
QIH HUB AI Digital Reception brings customer communication from phone calls, WhatsApp, social media, email, web chat and other supported channels into one unified AI-powered customer service environment.
DIGITAL
RECEPTION
With QIH HUB AI Digital Reception, usage through messaging channels is measured as AI Message Interactions, while telephone usage is measured according to the actual duration of AI-powered calls.
WhatsApp, Instagram, Facebook, email and other supported written channels use the message interaction allowance included in your plan. Telephone conversations use the AI Call Minutes included in your plan.
The number of AI Message Interactions and AI Call Minutes specified in your selected package is allocated to your account. Usage allowances remain subject to the scope and applicable billing period of that package.
Quantum Intelligence Hub connects businesses across Europe, Türkiye and the Gulf region through the wider QIH Business Network. These figures represent business-network connections and do not represent QIH AI customer numbers.
QIH HUB AI Digital Reception can manage customer communication across phone, WhatsApp, social media, email and other supported channels according to the way your business actually operates.
Handles table reservation requests, opening hours, menu questions, customer enquiries and defined order workflows.
Helps customers select services, checks available appointment times, creates bookings and supports confirmation workflows.
Manages service appointments, customer enquiries, vehicle intake information and after-sales communication.
Answers property enquiries, collects customer requirements and helps schedule calls, meetings or property viewings.
Supports product questions, order information, delivery enquiries, return requests and general customer communication.
Handles delivery questions, branch information, opening hours and customer requests, with handoff when required.
Handles first-line enquiries, collects preliminary information, routes document requests and helps schedule meetings.
Manages initial client contact, collects basic intake information and routes requests to the appropriate department.
Supports general policy enquiries, appointment requests, application intake and customer routing.
Handles room enquiries, reservation requests, check-in information and general guest communication.
Manages appointment requests, opening hours and approved general service information without providing medical diagnosis.
Handles enquiries about courses, programmes, registration, opening hours and consultation requests.
Manages membership questions, class schedules, appointments and general customer communication.
Collects fault and service requests, creates initial records and routes customers to the correct team or technician.
Collects service requirements and customer details and helps organise appointments, quotations or callback workflows.
Handles initial support enquiries, collects relevant information and routes requests to the appropriate team.
Welcomes prospective customers, collects their requirements and helps schedule a conversation with a suitable consultant.
Helps manage high volumes of calls and messages and routes enquiries to the appropriate person, team or department.
Each QIH AI Digital Reception can be configured around your business website, approved information sources, services, prices, opening hours, customer workflows and defined operating rules.
QIH HUB AI Digital Reception packages are structured around two main usage capacities: AI Call Minutes and AI Message Interactions.
For small and medium-sized businesses that want their incoming customer calls answered professionally by AI.
For businesses that want to automate telephone and digital customer communication within one intelligent reception system.
For businesses that want to manage telephone, WhatsApp, Instagram, website communication and supported systems in one AI platform.
QIH HUB AI Business Admin combines AI-powered customer communication, professional digital administration and social media content management within one coordinated service.
Telephone conversations, supported messages, customer enquiries, appointments, reservations, orders and compatible customer communication channels can be monitored through the QIH HUB AI panel.
Includes all Business Admin services, together with website setup and management, hosting, SEO content, blog publishing, YouTube operations and comprehensive management across 9 digital areas.
AI customer communication is monitored through the QIH HUB AI panel. Website, content, social media, SEO and publishing services are managed according to the monthly work plan of the QIH professional digital administration team.
Businesses choosing flexible monthly use instead of a 12-month plan pay a 25% flexibility surcharge on the standard package price.
QIH HUB AI Digital Reception is configured for your business and can be tested within real customer workflows. If you decide not to continue during the applicable first-month trial period, the setup fee may be refundable under the relevant trial conditions.
QIH HUB AI Business Admin combines AI-powered customer communication with website management, SEO, social media, video and digital content operations under one managed service.
Phone calls, supported messages, customer enquiries, appointments, reservations, orders and supported digital customer communication channels can be viewed and tracked through the QIH HUB AI panel.
We virtually furnish empty spaces with AI, create professional before-and-after presentations, animate selected images and transform property listings into compelling real estate videos.
Choose the monthly number of professional property videos and the digital management capacity that best fit your business.
QIH HUB AI Digital Reception helps automate customer communication while placing business-specific knowledge, controlled access, human handoff and a privacy-focused approach at the centre of operations.
Quantum Intelligence Hub Ltd is registered in the United Kingdom and supports the international operations of the QIH ecosystem.
Customer communication and business data are managed using controlled access, data minimisation principles and required authorisations.
AI works with approved information about your services, products, opening hours, prices, FAQs and operational rules.
Scenarios that should not be completed by AI can be defined in advance, allowing customers to be routed to your team or the appropriate department.
Phone, messaging, social media, CRM, webshop and other system connections are configured only with the required technical access and authorisations.
For European businesses, data protection, access, retention and deletion processes can be configured with GDPR requirements in mind.
You can define which information may be provided, which workflows may be performed, when human intervention is required and where customers should be routed.
QIH operates through its UK-registered corporate structure and its European and international regional representatives.
71–75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Amsterdam, Netherlands
European operations and regional communications.
United States
US operations, Academy and educational activities.
From phone calls and WhatsApp messages to social media DMs and website chat, supported customer interactions can be managed within one AI-powered operational structure.
AI automatically welcomes the customer.
Calendar and appointment availability are being checked.
Tomorrow • 14:30
Conversation summary and outcome saved.
A customer may call you, later send a WhatsApp message or contact you again through your website. QIH AI can continue the process according to the connected systems and configured customer workflows.
Customer calls can be answered automatically within the AI call minutes allocated to your package.
AI can manage customer communication across supported messaging, social media and web channels.
AI does more than answer questions; it can progress appointment, reservation, order, lead or support workflows according to your configuration.
Conversation outcomes can be transferred to the business dashboard, and customers can be routed to a human representative when required.
The AI call minutes included in your package are allocated to your account and used for the duration of AI-powered customer calls.
The message interaction allowance included in eligible packages is allocated to your account and used across supported written communication channels.
General answers about setup, call minutes, message interactions, connected channels, packages, integrations, human handoff, data protection and service continuity.
Yes. Your services, products, opening hours, prices, FAQs, customer scenarios and operational rules are configured specifically for your business.
Once all required business information and technical access have been provided, a standard initial configuration can usually be prepared in approximately two business days. Timelines for custom APIs, CRM, webshop or complex integrations depend on the technical scope.
It is the duration of a phone conversation handled by AI. If a call lasts five minutes, approximately five minutes are deducted from your package allowance. The stated minute allowance is allocated to your account.
It refers to customer messaging processed by AI through supported written communication channels. Every interaction counts, and the allowance stated in your package is allocated to your account. Measurement may vary according to the technical structure of the channel.
Setup fees and applicable taxes are shown separately on the pricing page.
The promotional Business Admin package includes 750 AI call minutes and 3,500 message interactions per month, together with the defined AI reception, social media and digital administration services.
Website creation, weekly SEO blog posts and YouTube upload services are not included in this package. The definitive scope is specified in the accepted proposal or package form.
The promotional Executive package includes 1,000 AI call minutes and 5,000 message interactions per month.
The defined scope may include management across nine digital areas—Facebook, Instagram, TikTok, Telegram, LinkedIn, X, Blogger, Substack and the website—plus a standard website of up to five pages and two languages, hosting, two SEO blog posts per week and one YouTube upload per week.
For customers signing a 24-month agreement under the Business Admin or Executive Business Admin campaign, the promotional monthly service fee is protected for the contract term. Taxes, third-party charges, advertising budgets, overages, additional capacity and subsequently requested services are excluded.
Yes. With compatible phone, VoIP or SIP infrastructure, AI can answer incoming calls, understand the request and follow the conversation flows configured for your business.
If supported by your provider and infrastructure, your existing number may be connected through forwarding, SIP or VoIP. QIH does not supply telephone numbers; operator and number costs remain the customer.s responsibility.
Supported channels such as WhatsApp Business, Instagram, Messenger, Telegram, the web widget and email may be connected when suitable accounts, permissions and technical access are available. Availability depends on the package, country and current API rules of each platform.
No. Messaging and automated replies on platforms such as TikTok and X depend on platform approval, API access and technical suitability. Content publishing or digital administration is not the same as an AI messaging integration.
Yes. A web chat component can be added to technically compatible websites, allowing visitors to speak with AI about approved business information.
With suitable authorised API access, product, price, stock, order or shipping information can be included in customer workflows. The definitive scope depends on the technical capabilities of the e-commerce platform.
Yes. When a compatible calendar, reservation or order system is connected, AI can collect the required customer information and progress the configured transaction. Human approval rules may be added for critical actions.
If supported by the connected system and configuration, customer information, conversation summaries, leads, appointments, orders and outcomes can be transferred to a CRM or business dashboard.
Yes. In defined situations, a customer can be routed to an employee, department or callback flow. Live transfer availability depends on the telephone and channel infrastructure.
The system is configured to use approved business knowledge sources. If information is insufficient, it may ask for clarification, restrict its response or route the customer to a human representative. The risk of incorrect responses cannot be eliminated entirely, so keeping content current is important.
AI, telephony, cloud, API or third-party platforms may experience temporary interruptions. Where configured, AI can be taken out of the flow and customer communication can continue through the business.s manual team, call forwarding or callback process. Uninterrupted service is not guaranteed absolutely.
Data processing depends on the selected recording mode, retention period, connected providers and the business.s legal configuration. As controller, the business is responsible for informing its customers and identifying the appropriate lawful basis.
Yes, for initial reception, general information, preliminary data collection, appointments and routing. Specialist decisions such as medical diagnosis, legal advice, investment advice or tax advice must be made by qualified human professionals.
A package upgrade, additional capacity or a custom Enterprise plan may be considered. Additional minutes and message interactions are not automatically free and are priced according to the current proposal and usage terms.
No. Unless expressly stated in writing, telephone/SIP operators, phone numbers, Meta/WhatsApp, SMS, CRM, external APIs, licences, advertising budgets and other third-party charges are excluded.
Yes. Eligible standard packages may offer flexible monthly use at 25% above the 12-month plan price. The current price and contract period are specified in the accepted proposal or package form.
General website information is for guidance. The definitive scope, capacity, channels, setup, price, tax, contract term and custom integrations are defined in the proposal or package form issued to the customer.
Contact us about your business, sector, communication channels, AI reception requirements and integration options.
Contact the right department directly for AI Digital Reception, demos, sales, technical support, billing, complaints or data protection.
Explore QIH HUB AI for your business, discuss your use case and identify the most suitable solution together.
Request a Demo→ GENERAL CONTACTContact us about QIH HUB, our services, corporate partnerships and general information.
info@qihhub.com→ CUSTOMER SUPPORTGet support for active services, integrations, account access and technical operations.
support@qihhub.com→ BILLING & FINANCEContact the appropriate department about invoices, payments, subscriptions and commercial accounts.
billing@qihhub.com→ CUSTOMER CARESend us complaints, suggestions or feedback about your service experience.
complaints@qihhub.com→ PRIVACY & DATAContact us directly about personal data, privacy, data protection and related rights requests.
privacy@qihhub.com→Tap a telephone number to start a call directly from your mobile device.